Your medical record is a confidential document. This practice’s policy is to maintain the security of personal health information at all times and ensure that this information is only available to authorised doctors within this practice and authorised members of staff. A Privacy Statement is located at Reception. Our Privacy Policy can be provided upon request.
Patient Feedback
Regarding any feedback, concerns, or complaints you may speak confidentially to your doctor or our Practice Manager.
Outside the clinic, you can address your concerns to the:
Australian Health Practitioner Regulation Agency (AHPRA)
111 Bourke Street, Melbourne, 3000. Telephone on 1300419495.